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Flash player installed, but always says to install when trying to play videos. Flash player wont load.

May 17, 2011

So i haven’t seen this much, only a handful of times after removing infections from computers. When you go to youtube for instance, flash player prompts you to install and the video will not load. You install flash player without any errors, but when you go back into your browser and back to youtube, the same message is displayed. After trying to uninstall the program and reinstall it twice, i decided to look for some help.


1. GO to the start menu and type regedit

2. Find these keys and delete them

32BIT operating system


64BIT operating system

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\InternetExplorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}

3. Check for this as well and delete it if it exists.

HKEY_CURRENT_USER\Software\Classes\VirtualStore\MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}

4. Restart the pc then reinstall flash player. This should fix the issue


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